Industry Solution — Hardware Stores & Building Materials
The smarter way to
The smarter way to
run your Hardware Store
RetailWings Africa gives hardware stores and building materials retailers a complete retail management platform — from contractor credit accounts to bulk pricing to multi-branch inventory. Built entirely for Africa's hardware retail reality.
10+Integrated Modules
4African Markets
7-DayFree Trial
₦100M+Working Capital
Every SKU tracked, every contractor account managed — RetailWings Africa
Contractor AccountsCredit & trade management
Bulk PricingRetail, trade & wholesale
Unlimited SKUsTools, pipes, cement & more
Challenges We Solve
Every hardware store owner knows these headaches
These are the real problems slowing down hardware stores and building materials retailers across Nigeria, Ghana, Kenya and South Africa. RetailWings solves every one.
“I sell to contractors on credit but lose track of who owes me what.”
RetailWings contractor account management tracks every credit purchase per account. Monthly statements auto-generate and send via WhatsApp or email. Automated SMS reminders go out before payment is due — zero manual chasing.
“I have thousands of SKUs — pipes, cement, screws — and no system to manage them.”
RetailWings handles unlimited SKUs across all hardware categories — tools, electrical, plumbing, paint, and building materials. Track by size, grade, colour, and specification with barcode scanning for fast, accurate checkout.
“I give contractors different prices but my cashiers always charge the wrong rate.”
Multi-tier pricing sets retail, trade, and wholesale prices per product. When a contractor account is selected at checkout, their price tier applies automatically — no manual adjustments, no pricing errors.
“Items run out during peak building season and I lose big sales.”
Smart reorder alerts send SMS or WhatsApp to your procurement team the moment stock drops below your set minimum. Create purchase orders directly in RetailWings and track supplier deliveries against orders.
“Customers ask for quotations but I spend hours preparing them manually.”
Generate professional quotations from your product catalogue in minutes. Send via WhatsApp or email, track approval status, and convert accepted quotes to invoices in one click — no spreadsheets needed.
“I have no idea which products are my most profitable after supplier costs.”
Margin analytics shows profit per SKU, category, brand, and supplier. Know your true cost of goods, identify your highest-margin lines, and make buying decisions that grow your bottom line every season.
How RetailWings Helps
From the stockroom
From the stockroom
to the contractor site
RetailWings gives your hardware store the operational backbone to serve contractors faster, manage stock smarter, and grow your trade business with confidence.
Contractor & Trade Account ManagementSet credit limits, allow purchase-on-account, auto-generate monthly statements, and send WhatsApp or SMS payment reminders — your trade business runs itself.
Multi-tier Bulk PricingSet retail, trade, and wholesale price tiers per product. Prices apply automatically at checkout based on customer type — no manual overrides, no cashier errors.
Quotation & Invoice ManagementBuild professional quotations from your live catalogue. Send via WhatsApp, track approval, convert to invoice in one click, and monitor payment status automatically.
Stock & Supplier ManagementTrack unlimited SKUs by spec, size, and grade. Set reorder levels, create purchase orders, track deliveries against POs, and compare supplier prices over time.
∞SKUs supportedUnlimited products across all hardware categories
0Pricing errorsAuto-tier pricing eliminates cashier mistakes
3×Faster quotationsBuild and send quotes from catalogue in minutes
100%Contractor visibilityEvery credit account tracked to the last kobo
₦100M+Working CapitalSales data qualifies you for business loans
1Platform for everythingPOS, stock, accounts, quotes, loyalty — one login
Contractor & Trade Accounts
Your trade business,
Your trade business,
finally under control
Contractors are your biggest customers — but managing their credit, prices, and payments manually costs you time and money. Here's how RetailWings handles it all automatically:
1
Contractor signs up for a trade accountYou create the account in RetailWings with their credit limit, price tier (trade or wholesale), and payment terms — 30, 60, or 90 days.Account Setup
2
Contractor buys — trade price applies automaticallyAt checkout, the cashier selects the contractor's account. Their price tier applies instantly — no manual adjustments, no pricing disputes at the till.Auto Pricing
3
Purchase recorded against their credit balanceEach purchase deducts from their available credit. You see their running balance in real time. WhatsApp receipt sent to the contractor immediately.Credit Tracking
4
Auto payment reminder before due dateRetailWings sends an SMS and WhatsApp reminder 5 days before the contractor's payment is due. Zero manual chasing — the system handles it.Auto SMS & WhatsApp
5
Monthly statement sent automaticallyEnd of month, every contractor receives their full statement by WhatsApp or email — all purchases, payments, and balance due. Professional, automatic, zero effort.Auto Statement
Multi-Tier Pricing — How It Works
Retail PriceWalk-in customers — standard shelf price
Default
Trade PriceContractors & builders — discounted rate
Auto-apply
Wholesale PriceBulk buyers & resellers — lowest rate
Auto-apply
Also included in trade accounts:
Credit limit enforcement at checkout
Purchase history per contractor
Quotation to invoice conversion
Monthly statement by WhatsApp or email
Overdue balance SMS reminders
Core Features
Every tool your hardware store needs. One platform.
From the first customer of the day to closing your accounts at month-end — RetailWings handles your complete hardware retail operation.
Hardware Store POS
Barcode scanning for fast checkout, split payments, cash, card, transfer, and mobile money. Contractor account selection applies trade pricing automatically. Offline-capable.
Explore POS
Contractor & Trade Accounts
Credit limits, purchase-on-account, automated monthly statements, and payment reminders via SMS and WhatsApp. Your trade business manages itself.
Explore Accounts
Multi-tier Bulk Pricing
Set retail, trade, and wholesale price tiers per product. Prices auto-apply at checkout based on the customer's account type — no manual adjustments ever.
Explore Pricing
Inventory Management
Manage unlimited SKUs across tools, electrical, plumbing, paint, and building materials. Track by size, grade, and spec. Low-stock alerts and auto-reorder built in.
Explore Inventory
Quotation & Invoice Generation
Build professional quotations from your live catalogue. Send via WhatsApp or email, track approvals, and convert to invoices in one click — no spreadsheet needed.
Explore Quotations
Accounting & Finance
Automated P&L, VAT, and bank reconciliation. Track contractor receivables, supplier payables, and your true profitability — all without a separate accounting tool.
Explore Accounting
Sales & Margin Analytics
Revenue and margin by product, category, brand, and supplier. Know your best-selling and highest-margin lines. Make buying decisions that maximise profit each season.
Explore Analytics
Multi-Branch Management
Run multiple hardware store locations from one dashboard. Transfer stock between branches, compare performance, and maintain unified contractor accounts across all sites.
Explore Branches
Supplier & Purchase Order Management
Create purchase orders, track supplier deliveries against POs, manage supplier invoices and credit terms, and reconcile payables — all in one place.
Explore Suppliers
Omnichannel Communication
Stay connected to every
Stay connected to every
contractor and customer
RetailWings keeps you connected to contractors, project buyers, and retail customers through SMS, Email, and WhatsApp — automated from one dashboard. No extra tool. No extra cost.
SMS
Email
WhatsApp
Push Alerts
WhatsApp for Hardware Stores
Contractors receive their quotations, monthly statements, delivery confirmations, and payment reminders via WhatsApp. Customers check stock availability and place orders — all on the channel they already use every day.
Automated SMS Campaigns
Trigger SMS for building season promotions, low-stock restocked alerts, overdue payment reminders to contractors, win-back messages to lapsed customers, and new product arrival alerts to your trade customer base.
Branded Email Marketing
Monthly contractor statements, new product catalogue updates, building season specials, bulk purchase discount announcements, and personalised offers based on each contractor's purchase history — all with your store branding.
98%SMS open rate vs 20% email average
85%Of contractors pay on time when auto-reminded via SMS
3×Faster quote approval when sent via WhatsApp
₦0Extra tools needed — all built into RetailWings
What you can automate with RetailWings messaging
WhatsApp quotation sent to contractor from live catalogue
SMS payment reminder 5 days before contractor due date
Monthly statement WhatsApp to all active trade accounts
Low-stock SMS to procurement — "Cement bags below reorder level"
Restock alert to contractors — "50kg rebar back in stock"
Building season promo SMS — "10% off all roofing materials this month"
Win-back SMS to contractors who haven't purchased in 60 days
New catalogue email to all trade and wholesale customers
Loyalty points earned notification after every completed order
Customer Loyalty Programme
Turn one-time buyers into repeat trade customers
The RetailWings Omnichannel Loyalty Programme rewards every purchase — retail, trade, and wholesale. No app needed. No third-party system. Just customers and contractors who keep coming back to your store first.
3×More Repeat PurchasesLoyalty members buy significantly more often than non-members
₦↑Higher Order ValueCustomers spend more per order when earning towards a reward
0Extra Apps NeededLoyalty runs natively inside RetailWings — nothing extra to install
SMS+ Email + WhatsAppCustomers notified when they earn or can redeem rewards
Builder0 – 4,999 pts
Contractor5,000 – 19,999 pts
Developer20,000+ pts
How the Hardware Loyalty Programme works
1
Customer or contractor makes a purchaseEvery transaction — retail or trade — earns points automatically based on spend value and your loyalty rules.
2
Points tracked against phone numberNo app or card needed. Balance linked to their phone — zero friction for the customer, full visibility for your team.
3
Instant SMS or WhatsApp notificationCustomer receives: "You earned 300 pts at BuildMart! Total: 5,200. Redeem on your next purchase for ₦2,500 off."
4
Redeem at checkout or on next orderPoints applied at the till or deducted from the next trade order. Works across all branches and channels.
5
Developer tier members get exclusive perksTop-tier customers get priority stock access, exclusive bulk discount pricing, early notification of new stock arrivals, and higher earn rates — keeping your biggest buyers loyal.
Why RetailWings Africa
Built for Africa. Ready for scale.
We didn't adapt a Western hardware retail platform. RetailWings was built ground-up for African hardware stores, building materials dealers, and trade retailers.
01Offline-first POSPower cuts don't close your store. RetailWings keeps processing sales during outages and syncs all data when connection returns.
02Multi-currency supportNGN, GHS, KES, ZAR — price your products and pay suppliers in your local currency across all markets you operate in.
03NDPR compliantCustomer and contractor data handled to Nigerian Data Protection Regulation standards. Privacy and trust built in from day one.
04Local support teamReal people in your timezone who understand African hardware retail and the building trade. Phone, WhatsApp, and email support.
05All-in-one platformPOS, inventory, trade accounts, quotes, loyalty, SMS/WhatsApp/Email, accounting — one subscription, one login, zero integration headaches.
06Access working capitalYour RetailWings sales data qualifies your hardware store for loans from ₦1M to ₦100M+. Stock up for building season without draining your cash.
Frequently Asked Questions
Got questions? We have answers.
Can RetailWings manage contractor credit accounts?
Yes. RetailWings tracks credit limits, purchase-on-account, auto-generates monthly statements, and sends SMS and WhatsApp payment reminders automatically — no manual chasing required.
Does RetailWings support bulk and trade pricing?
Yes. Set retail, trade, and wholesale price tiers per product. Prices auto-apply at checkout when a contractor or wholesale account is selected — no manual overrides needed.
Can RetailWings generate quotations for my hardware customers?
Yes. Build professional quotations from your live product catalogue, send via WhatsApp or email, track approval, and convert to invoice in one click — no spreadsheet needed.
How does RetailWings manage thousands of hardware SKUs?
RetailWings handles unlimited SKUs with barcode scanning — track by size, grade, colour, and specification across tools, electrical, plumbing, paint, and all building materials categories.
Does it work for hardware stores with multiple branches?
Yes. Manage unlimited branches from one dashboard. Transfer stock between locations, compare performance, and maintain unified contractor accounts across all sites in real time.
How much does RetailWings cost for a hardware store?
Plans start at ₦144,000/year (Starter), ₦500,000/year (Professional), and ₦750,000/year (Enterprise). All plans include a 7-day free trial — no credit card required.
Get Started Today
Your hardware store deserves a platform
Join hardware stores and building materials retailers across Nigeria, Ghana, Kenya, and South Africa running smarter with RetailWings Africa. Free for 7 days — no credit card required.
Your hardware store deserves a platform
built for African trade retail
Join hardware stores and building materials retailers across Nigeria, Ghana, Kenya, and South Africa running smarter with RetailWings Africa. Free for 7 days — no credit card required.
Secure & NDPR Compliant
7-Day Free Trial
Local Support Team
NGN · GHS · KES · ZAR
Cancel Anytime