Industry Solution — Restaurants & Food Service
The smarter way to
The smarter way to
run your Restaurant
RetailWings Africa gives restaurants, fast food outlets, and cafes a complete management platform — from table to kitchen to loyalty. Built entirely for Africa's food service reality.
10+Integrated Modules
4African Markets
7-DayFree Trial
₦100M+Working Capital
Full-house every night, powered by RetailWings Africa
Kitchen DisplayOrders to kitchen instantly
Table ManagementSeats, orders & bills
Guest LoyaltyKeep regulars coming back
Restaurant Owner Challenges
Every restaurant owner knows these headaches
These are the real operational problems killing restaurant margins across Nigeria, Ghana, Kenya and South Africa. RetailWings solves every one.
“Orders get lost between the waiter and the kitchen.”
RetailWings Kitchen Display System (KDS) pushes every order to the kitchen screen the second a waiter submits it — no printed dockets, no shouting, no missed orders.
“I have no idea what's actually in my stock room.”
Ingredient-level inventory tracking deducts stock as orders are placed. Low-stock alerts go to your procurement manager by SMS before you run out mid-service.
“Splitting bills and taking payments takes forever.”
RetailWings POS handles split bills, partial payments, cash, card, transfer, and mobile money at the table or counter in under 30 seconds per transaction.
“My regulars keep going to competitors. I can't retain them.”
The built-in Restaurant Loyalty Program rewards every visit. Guests earn and redeem points in-restaurant, online, or via WhatsApp — automatically tracked per customer.
“I can't track which dishes are most profitable.”
Menu analytics shows you profit margin per dish, top sellers by time of day, and slow movers to remove. Make your menu work harder with real data.
“My delivery and dine-in orders are chaos to manage together.”
RetailWings unifies dine-in, takeaway, online, and WhatsApp orders in one queue. Kitchen sees everything. Nothing falls through the cracks.
How RetailWings Helps
From the front of house
From the front of house
to the back office
RetailWings gives your restaurant team the tools to run a tighter, faster, more profitable operation every shift.
Table & Reservation ManagementVisual floor plan, assign waiters to tables, track covers, manage reservations and walk-ins in real time.
Kitchen Display System (KDS)Orders stream to the kitchen display the second they're placed. Colour-coded by urgency. No paper, no delay.
Delivery & Online OrdersAccept orders via your website, WhatsApp, or delivery platforms. Assign riders, track delivery, update customers automatically.
Menu & Profitability AnalyticsSee which dishes drive revenue, which cost too much to make, and what your busiest hours are. Optimise your menu monthly.
30s
Average checkout time
Down from 4+ minutes with manual billing
0
Lost kitchen orders
KDS eliminates docket errors entirely
40%
Less food waste
Ingredient tracking prevents over-ordering
3×
More repeat guests
Loyalty programme drives return visits
₦100M+
Working Capital
Your sales data qualifies you for business loans
1
Platform for everything
POS, kitchen, stock, accounts, loyalty — one login
Core Features
Every tool your restaurant needs. One platform.
From the first reservation of the day to closing the books at night — RetailWings handles your complete restaurant operation.
Restaurant POS
Table-side and counter ordering, split bills, cash, card, transfer and mobile money. Offline-capable so you never stop serving.
Explore POS
Kitchen Display System
Real-time order stream to kitchen screens. Colour-coded priority, course management, and prep-time tracking built in.
Explore KDS
Table & Floor Management
Visual floor plan, waiter assignment, reservation management, walk-in queuing, and cover tracking across all dining areas.
Explore Tables
Ingredient Inventory
Track stock at ingredient level. Auto-deduct as dishes are ordered, get low-stock SMS alerts, and run waste analysis reports.
Explore Inventory
Accounting & Finance
Automated P&L, VAT, and bank reconciliation. Know exactly how profitable each shift, day, and month is without an accountant.
Explore Accounting
Guest CRM
Build detailed guest profiles — dietary preferences, visit history, spend per visit, birthday. Personalise every dining experience.
Explore CRM
Delivery Management
Accept WhatsApp, online, and phone orders. Assign delivery riders, track fulfilment, and auto-notify customers at every stage.
Explore Delivery
Menu & Sales Analytics
Revenue per dish, profit margin analysis, busiest hours, top servers, and table turnover rate — all in one dashboard.
Explore Analytics
Invoicing & Supplier Management
Manage all supplier invoices, track payables, and reconcile vendor accounts without spreadsheets or a separate tool.
Explore Invoicing
Omnichannel Communication
Keep guests talking
Keep guests talking
about your restaurant
RetailWings connects you to every guest through the channels they use daily — SMS, Email, and WhatsApp — automated from one dashboard. No third-party marketing tool needed.
SMS
Email
WhatsApp
Push Alerts
WhatsApp for Restaurants
Guests place orders, make reservations, check their loyalty points, and receive order-ready notifications — all on WhatsApp. Two-way conversation, zero friction for your guests.
Automated SMS Campaigns
Send flash promos for slow evenings, win-back messages to lapsed guests, loyalty point expiry alerts, birthday discounts, and event invitations. Triggered automatically based on guest behaviour.
Branded Email Marketing
Monthly newsletters, seasonal menu launches, private dining offers, and personalised discount codes based on guest visit history — all delivered with your restaurant branding, no extra tool needed.
98%
SMS open rate vs 20% email average
40%
Of WhatsApp promo messages result in a booking
3×
More repeat visits from loyalty SMS reminders
₦0
Extra tools needed — all built into RetailWings
What you can automate with RetailWings messaging
WhatsApp confirmation when a reservation is made
SMS reminder 2 hours before a reservation
"Your order is ready" WhatsApp alert for takeaways
Birthday discount code sent on the guest's birthday
Slow Tuesday promo — "50% off starters tonight only"
Win-back SMS to guests who haven't visited in 21 days
Loyalty points earned notification after every visit
New seasonal menu announcement email to all guests
Monthly loyalty statement — points balance + rewards
Guest Loyalty Programme
Turn first-time diners into regulars
The RetailWings Omnichannel Loyalty Program rewards every visit — dine-in, takeaway, or delivery. No separate app, no third-party system. Just guests who keep coming back.
3×
More Return Visits
Loyalty members dine significantly more often than one-time guests
₦↑
Higher Spend Per Visit
Guests spend more when they're earning points towards a reward
0
Extra Apps Needed
Loyalty runs natively inside RetailWings — nothing extra to install
SMS
+ Email + WhatsApp
Guests notified the moment they earn or can redeem rewards
Bronze0 – 4,999 pts
Silver5,000 – 19,999 pts
Gold20,000+ pts
How the Restaurant Loyalty Program works
1
Guest dines, orders, or gets deliveryEvery transaction — dine-in, takeaway, WhatsApp order — earns points automatically on your custom rules.
2
Points tracked against phone numberNo loyalty card or app needed. Balance stored against the guest's phone number — frictionless for them, full visibility for you.
3
Instant WhatsApp or SMS notificationGuest receives: "You earned 180 points at The Grill. Total: 2,340. Redeem on your next visit for a free starter!"
4
Redeem in-restaurant, online, or on deliveryPoints follow the guest across every channel. Truly omnichannel — they dine the way they want.
5
You target them before competitors doKnow when a regular is overdue for a visit and send a personalised offer before they choose somewhere else.
Why RetailWings Africa
Built for Africa. Ready for scale.
We didn't build a Western restaurant platform and add Naira payments. RetailWings was designed ground-up for African food service businesses.
01Offline-first POSPower cuts and internet drops don't stop your service. RetailWings keeps taking orders and syncs when connection returns.
02Multi-currency supportNGN, GHS, KES, ZAR — serve guests and pay suppliers in your local currency without rebuilding your setup.
03NDPR compliantGuest data handled to Nigerian Data Protection Regulation standards. Your guests trust you — we protect that trust.
04Local support teamReal people in your timezone who understand Nigerian and African food service. Phone, WhatsApp, and email support.
05All-in-one platformPOS, KDS, tables, inventory, loyalty, communication, accounting — one subscription, one login, zero integration headaches.
06Access working capitalYour RetailWings sales data qualifies you for loans from ₦1M to ₦100M+. Your data is your collateral — no assets required.
Frequently Asked Questions
Got questions? We have answers.
Does RetailWings manage table orders and kitchen tickets?
Yes. Full table management, waiter order-taking on mobile, and a Kitchen Display System that pushes orders to the kitchen screen the second they are placed.
Can I accept online and WhatsApp food orders?
Yes. RetailWings connects your restaurant to online orders, WhatsApp orders, and delivery management — all synced with your kitchen and POS in real time.
Is there a loyalty program for restaurant guests?
Yes. The built-in Omnichannel Loyalty Program rewards every visit. Guests earn points and get notified via SMS, Email, or WhatsApp automatically.
Does it work for multiple restaurant locations?
Yes. Manage unlimited branches from one dashboard — menus, inventory, sales, and staff across all locations in real time.
How does RetailWings reduce food waste?
Ingredient-level inventory tracking deducts stock as dishes are ordered. You get low-stock alerts, usage-vs-sales reports, and waste analysis so you only order what you need.
How much does it cost?
Plans start at ₦144,000/year (Starter), ₦500,000/year (Professional), and ₦750,000/year (Enterprise). All plans include a 7-day free trial — no credit card required.
Get Started Today
Your restaurant deserves a platform
Join restaurants across Nigeria, Ghana, Kenya, and South Africa running smarter with RetailWings Africa. Free for 7 days — no credit card required. Cancel anytime.
Your restaurant deserves a platform
built for African food service
Join restaurants across Nigeria, Ghana, Kenya, and South Africa running smarter with RetailWings Africa. Free for 7 days — no credit card required. Cancel anytime.
Secure & NDPR Compliant
7-Day Free Trial
Local Support Team
NGN · GHS · KES · ZAR
Cancel Anytime