Industry Solution — Grocery Stores & Fresh Produce Retailers
The smarter way to
The smarter way to
run your Grocery Store
RetailWings Africa gives grocery stores and fresh produce retailers a complete retail management platform — from expiry tracking to fast checkout to customer loyalty. Built entirely for Africa's grocery retail reality.
10+Integrated Modules
4African Markets
7-DayFree Trial
₦100M+Working Capital
Fresh stock managed, zero waste — powered by RetailWings Africa
Expiry AlertsNever lose stock to waste
Weight PricingLoose items by the kg
Shopper LoyaltyReward every purchase
Challenges We Solve
Every grocery store owner knows these headaches
These are the real problems eating into grocery store profits across Nigeria, Ghana, Kenya and South Africa. RetailWings solves every one.
“I throw away too much stock because I don't know what's about to expire.”
RetailWings sends automated alerts when items approach expiry — 7 days, 3 days, and 1 day before. Run quick promotions or markdowns on near-expiry stock before it becomes a loss.
“My shelves run empty during peak hours because I don't reorder in time.”
Smart reorder triggers alert you — by SMS or WhatsApp — when stock drops below your set minimum level. Never lose a sale because a product ran out before your next market trip.
“Pricing loose items like tomatoes and rice by weight is slow and error-prone.”
RetailWings POS supports weight-based pricing with digital scale integration. Price any loose item by kilogram instantly — accurate, fast, and consistent across every till.
“My suppliers overcharge me and I have no way to track what I paid.”
Log every market and supplier purchase with prices, quantities, and dates. Compare supplier prices over time, spot overcharging, and negotiate better rates with your own purchase history as evidence.
“My regular customers buy elsewhere when I don't have their usual items.”
Customer purchase profiles show what each regular buyer typically buys. If a favourite item is low, send a WhatsApp restock alert directly to the customers who buy it most.
“I have no idea which products actually make me money after costs.”
Margin analytics shows profit per product, category, and supplier. Know your true cost of goods, identify your most profitable lines, and stop stocking items that cost more to sell than they earn.
How RetailWings Helps
From fresh delivery
From fresh delivery
to the checkout till
RetailWings gives your grocery store complete operational control — track freshness, move stock faster, and build a loyal customer base that keeps coming back.
Perishable Inventory & Expiry TrackingTrack every item with its expiry date. Get tiered alerts at 7, 3, and 1 day before expiry — automatically trigger SMS promotions to clear near-expiry stock before it's a loss.
Weight-based & Loose Item POSSell tomatoes, rice, beans, and any loose produce by weight. Digital scale integration prices items automatically — fast, accurate, and consistent across every till and cashier.
Supplier Purchase TrackingLog every market and supplier purchase — prices, quantities, dates. Compare suppliers, track price trends, and negotiate better rates using your own purchase data as leverage.
WhatsApp Grocery Orders & DeliveryAccept orders via WhatsApp from your regular customers. Auto-confirm, schedule delivery, update status, and send receipts — all without leaving your store management platform.
80%Less food wasteExpiry alerts trigger promotions before stock spoils
10sCheckout per itemBarcode + weight scale = fastest till in the market
3×More repeat shoppersLoyalty programme keeps regulars coming back
0Missed reorder alertsAuto SMS when stock drops below your set minimum
₦100M+Working CapitalSales data qualifies you for business loans
1Platform for everythingPOS, stock, expiry, loyalty, comms — one login
Expiry & Waste Management
Stop losing money
Stop losing money
to expired stock
RetailWings tracks every perishable item and triggers automatic alerts and promotions before expiry costs you money. Here's how the system works:
7 Days to Expiry — Early Warning
RetailWings flags the item in your inventory dashboard. No action needed yet — just visibility so you can plan your selling strategy.
Dashboard Alert
3 Days to Expiry — Promotion Trigger
Automatic SMS sent to your manager: "Yogurt 500ml — 48 units expiring in 3 days. Run a 20% discount?" One-click promo launch from your dashboard.
Auto SMS to Manager
1 Day to Expiry — Clearance Alert
Urgent WhatsApp alert to staff and manager. Auto-mark items with clearance price on POS. Loyal customers can receive a targeted SMS: "Today only — 40% off selected items."
WhatsApp + Customer SMS
Monthly Waste Analytics Report
See which categories lose the most to expiry, which suppliers' items expire fastest, and adjust your order quantities and frequencies accordingly. Waste drops month by month.
Auto Monthly Report
What RetailWings automates for grocery inventory
Expiry Date TrackingPer item, per batch, per supplier delivery
Auto
Near-Expiry SMS AlertSent to manager 3 days before expiry
SMS
Auto Price Markdown on POSClearance price applied at till automatically
Auto
Customer Clearance WhatsAppTargeted alert to loyal shoppers nearby
WhatsApp
Monthly Waste ReportCategory-level waste analysis every month
Auto
Core Features
Every tool your grocery store needs. One platform.
From the first delivery of the day to closing your accounts at month-end — RetailWings handles your complete grocery retail operation.
Grocery Store POS
Barcode scanning, weight-based pricing, loose item selling, cash, card, transfer, and mobile money. Offline-capable — never stop selling during outages.
Explore POS
Perishable Inventory & Expiry
Track every item with expiry dates. Tiered alerts at 7, 3, and 1 day before expiry. Auto-trigger promotions and markdowns to clear stock before losses occur.
Explore Inventory
Shopper Loyalty Programme
Reward every purchase with points. Restock alerts to loyal shoppers, birthday discounts, and exclusive offers — all automated via SMS, Email, and WhatsApp.
Explore Loyalty
Customer Purchase Profiles
Know what every regular customer buys, how often, and how much they spend. Send personalised restock alerts and promotions based on individual purchase history.
Explore CRM
Accounting & Finance
Automated P&L, VAT, and bank reconciliation. Know exactly how profitable your grocery store is — by category, supplier, and time period — at any moment.
Explore Accounting
WhatsApp Grocery Orders
Accept orders from regular customers via WhatsApp. Auto-confirm, prepare the order, schedule delivery, and send a receipt — synced with your store inventory.
Explore Orders
Sales & Waste Analytics
Revenue and margin by product, category, and supplier. Waste reports by item and category. Know exactly where you're losing money and what to do about it.
Explore Analytics
Multi-Branch Management
Run multiple grocery locations from one dashboard. Transfer stock between stores, compare branch performance, and unify customer records across all locations.
Explore Branches
Supplier & Market Purchase Tracking
Log every purchase from market or supplier — price, quantity, date. Track price trends, compare suppliers, and use your data to negotiate better rates.
Explore Suppliers
Omnichannel Communication
Keep shoppers coming back
Keep shoppers coming back
to your grocery store
RetailWings connects you to every shopper through SMS, Email, and WhatsApp — all automated based on purchase behaviour, restock events, and loyalty milestones. No extra tool. No extra cost.
SMS
Email
WhatsApp
Push Alerts
WhatsApp for Grocery Stores
Regular customers place orders, check item availability, receive receipts, and get restock notifications — all on WhatsApp. Two-way conversation means they feel personally served, even at scale.
Automated SMS Campaigns
Trigger SMS for near-expiry clearance sales, low-stock reorder alerts to your procurement team, loyalty point expiry reminders to customers, weekend specials, and win-back messages to lapsed shoppers — all automated.
Branded Email Marketing
Monthly newsletters with seasonal specials, recipe ideas featuring in-stock produce, loyalty statements, and personalised product recommendations based on each customer's purchase history — all with your store branding.
98%SMS open rate vs 20% email industry average
55%Of WhatsApp clearance alerts result in a same-day purchase
3×More repeat visits from loyalty SMS reminders
₦0Extra tools needed — all built into RetailWings
What you can automate with RetailWings messaging
Near-expiry SMS to manager — "Tomatoes batch expiring in 3 days"
WhatsApp clearance offer to loyal customers — "40% off today only"
Restock SMS to regular buyers — "Your plantain is back in stock"
Low-stock alert to procurement — "Rice below minimum reorder level"
WhatsApp order confirmation for home delivery customers
Birthday discount SMS on the customer's birthday
Win-back SMS to shoppers who haven't visited in 30 days
Weekend special SMS blast — "Fresh tomatoes ₦500/kg this Saturday"
Monthly loyalty statement email — points balance and rewards
Shopper Loyalty Programme
Turn daily shoppers into loyal regulars
The RetailWings Omnichannel Shopper Loyalty Programme rewards every purchase — in-store, online, or via WhatsApp. No app to download. No third-party system. Just shoppers who choose your store every week.
3×More Return VisitsLoyalty members shop significantly more often than walk-in customers
₦↑Higher Basket SizeMembers spend more per visit when earning points towards a reward
0Extra Apps NeededLoyalty runs natively inside RetailWings — nothing extra to install
SMS+ Email + WhatsAppShoppers notified the moment they earn or can redeem rewards
Shopper0 – 4,999 pts
Regular5,000 – 19,999 pts
VIP Shopper20,000+ pts
How the Shopper Loyalty Programme works
1
Customer shops — any channelIn-store, WhatsApp order, or online — every purchase earns points automatically based on your custom rules and tiers.
2
Points tracked against phone numberNo app or card needed. Balance linked to their phone — frictionless for the customer, full visibility for you.
3
Instant WhatsApp or SMS notificationCustomer receives: "You earned 85 pts at FreshMart! Total: 1,240. Redeem on your next purchase for ₦500 off."
4
Redeem in-store or on WhatsApp orderPoints follow the customer — they shop the way they prefer and always earn rewards regardless of channel.
5
VIP shoppers get exclusive dealsTop-tier members get early access to weekend specials, price-lock deals on frequently bought items, and higher earn rates — building your core loyal shopper base.
Why RetailWings Africa
Built for Africa. Ready for scale.
We didn't build a Western grocery platform and add Naira support. RetailWings was designed ground-up for African grocery stores, open-market retailers, and fresh produce businesses.
01Offline-first POSPower cuts and internet drops won't stop your checkout. RetailWings keeps selling and syncs all data when connection returns.
02Multi-currency supportNGN, GHS, KES, ZAR — price your goods in your local currency. Switch markets without rebuilding your product catalogue.
03NDPR compliantCustomer and purchase data handled to Nigerian Data Protection Regulation standards. Privacy built in from day one.
04Local support teamReal people in your timezone who understand African grocery retail. Phone, WhatsApp, and email support — not just a chatbot.
05All-in-one platformPOS, expiry tracking, inventory, loyalty, SMS/WhatsApp/Email, accounting, CRM — one subscription, one login, zero integration headaches.
06Access working capitalYour RetailWings sales data qualifies your grocery store for loans from ₦1M to ₦100M+. Stock up for a busy season without draining your cash.
Frequently Asked Questions
Got questions? We have answers.
Can RetailWings track expiry dates for perishable grocery items?
Yes. RetailWings tracks expiry dates per item and sends automated alerts at 7, 3, and 1 day before expiry — giving you time to run promotions and markdowns before stock is lost.
Does RetailWings support weight-based pricing for fresh produce?
Yes. RetailWings POS supports weight-based pricing with digital scale integration — price tomatoes, rice, beans, and any loose item by the kilogram accurately at every till.
Can I accept WhatsApp grocery orders with RetailWings?
Yes. Accept orders from regular customers via WhatsApp, auto-confirm, schedule delivery, and send receipts — all synced with your store inventory in real time.
Can I run a loyalty programme for my grocery customers?
Yes. The built-in Shopper Loyalty Programme rewards every purchase. Customers receive automatic SMS, Email, or WhatsApp notifications — no third-party app needed.
Does RetailWings work for grocery stores with multiple branches?
Yes. Manage unlimited locations from one dashboard. Transfer stock between branches, compare performance, and maintain unified customer records in real time.
How much does RetailWings cost for a grocery store?
Plans start at ₦144,000/year (Starter), ₦500,000/year (Professional), and ₦750,000/year (Enterprise). All plans include a 7-day free trial — no credit card required.
Get Started Today
Your grocery store deserves a platform
Join grocery stores and fresh produce retailers across Nigeria, Ghana, Kenya, and South Africa running smarter with RetailWings Africa. Free for 7 days — no credit card required.
Your grocery store deserves a platform
built for African retail
Join grocery stores and fresh produce retailers across Nigeria, Ghana, Kenya, and South Africa running smarter with RetailWings Africa. Free for 7 days — no credit card required.
Secure & NDPR Compliant
7-Day Free Trial
Local Support Team
NGN · GHS · KES · ZAR
Cancel Anytime