Every job card. Every service.
Zero paper.
Create digital job cards, assign technicians, schedule preventive maintenance and generate service invoices — all inside RetailWings Africa, from any device, anywhere in Africa.
Real jobs. Real workflow.
From your real service data.
RetailWings Services handles every stage of a service job — from the moment a customer walks in to the moment they pay — with everything linked automatically.
From job opened
to invoice paid.
RetailWings Services is built for the pace of an African service business — fast, direct and reliable even on variable connectivity.
Customer Checks In
Log the customer, describe the issue, attach photos and open a job card — takes under 60 seconds from any device.
Assign & Dispatch
Assign to an available technician. They see the full job card — customer history, fault details, required parts — on their own device instantly.
Work & Update
Technicians log time, add parts used and update job status in real time. Inventory adjusts automatically as parts are consumed.
Close & Invoice
Mark the job complete. A full service invoice is generated in one click — parts, labour and taxes included — ready to print, email or WhatsApp.
Collect Payment
Accept cash, bank transfer or POS. Payment posts directly to your accounts in RetailWings — no double entry, no reconciliation headaches.
Every tool a service
business needs to grow
RetailWings Services gives African business owners complete control over their service operations — from the first fault report to the final payment receipt.
Digital Job Card Creation
Open a job card in seconds — customer details, fault description, photos and technician assignment in one screen. No paper, no lost records.
Parts & Inventory Linking
Select parts from live inventory within the job card. Stock auto-deducts when parts are committed — counts stay accurate without any manual adjustments.
Technician Assignment
Assign jobs by skill or availability. See each technician's open jobs, hours logged and completion rate on a live workload board.
Preventive Maintenance
Set recurring service intervals for any equipment or asset. Job cards auto-generate when maintenance is due — nothing slips through.
SLA & Deadline Tracking
Set turnaround targets per job type. Real-time alerts before SLAs breach so your team can reprioritise — customers stay informed and satisfied.
Service Invoicing
Close a job and generate a complete service invoice in one click — parts, labour and taxes included. Send by email or WhatsApp instantly.
Customer Service History
Every job ever done for a customer — parts used, technicians, amounts billed and recurring issues — stored and fully searchable.
Multi-Branch Management
Each branch runs its own job queue while head office sees the full picture — revenue, SLA status and technician performance across all locations.
Service Revenue Reports
Revenue per technician, per service type and per branch. Identify your most profitable services and busiest periods with live dashboards.
Smart Alerts & Reminders
Alerts for approaching SLA deadlines, critically low service parts, overdue jobs and upcoming scheduled maintenance across all branches.
Linked to All Modules
Services connects to inventory, accounting, CRM and POS — so parts, costs and payments flow automatically with no double entry required.
Multi-Currency & Multi-Branch
All service records, invoices and reports are contextualised to your currency (NGN, GHS, KES, ZAR) and business structure automatically.
Built for every service
business in Africa
If your business repairs, maintains or services anything — RetailWings Services is designed for you.
Auto Workshops & Garages
Track vehicle repairs, parts fitted, labour hours and full service history per vehicle. Build customer loyalty with complete repair records at your fingertips.
Electronics & IT Repair Shops
Log device faults, track repair stages, manage spare parts and issue professional service receipts for laptops, phones, printers and more.
AC & Refrigeration Services
Schedule preventive maintenance per unit, track refrigerant and parts usage and manage service contracts with automatic job card generation.
Generator & Power Services
Maintain a full service history per generator unit, track parts consumption and manage recurring maintenance schedules across multiple customer sites.
Equipment Rental & Leasing
Track maintenance due dates for your entire fleet, log faults reported by renters and manage repair costs per asset — automatically and accurately.
Medical & Lab Equipment
Log preventive maintenance schedules, calibration records and full repair histories for hospital and laboratory equipment — audit-ready at all times.
Questions about
RetailWings Services
Everything you need to know before getting started.
Stop running your services
on paper and memory.
Join African service businesses using RetailWings to manage job cards, maintenance schedules and service billing — all in one platform built for Africa.
✓ Services included in all plans · No technical skills needed · Works in Nigeria, Ghana, Kenya & South Africa